Enreach

Administrator

Miscellaneous, Dortmund
Administrator
  • Miscellaneous
  • Dortmund
Back to overview

Administrator

We are looking for our sister company Enreach Communications GmbH!

Enreach Communications develops and operates innovative communications solutions for business customers. We make business telephony easier, more transparent and accessible for small and medium-sized enterprises.

THE ROLE

  • Order processing, initial fault analysis and troubleshooting in the areas of DSL, number orders/porting and cloud telecommunications systems
  • Classify and systematically process partner, provider and direct customer inquiries
  • Inform partners and direct customers in the ticket system and/or by telephone about the processing status and solution
  • Coordinate and execute any incident management that may arise
  • Responsibility for complete documentation in the ticket system
  • Maintenance of knowledge databases

WHO ARE YOU?

  • Lateral entry possible
  • Ability to work in a team, open-minded and independently
  • Ideally first experiences in IT-/ TK support and/or also in the area of order processing, VOIP
  • Very good written and spoken German

WHAT WE OFFER

  • An international working environment with more than 1,100 colleagues at 25 locations in Europe
  • Responsibility and self-organized work in agile structures according to Scrum and Holacracy
  • Working with the latest technologies and modern office and IT equipment
  • Flexible working hours and hybrid working
  • A lot of fun at team and employee events
  • Continuous learning and development (e.g. language courses, Enreach Academy or GoodHabitz)

WE ARE ENREACH

Enreach is a leader in the communications industry. Our goal is to "Create Contact Magic". We provide the most robust and innovative communications platform for the commercial market. Through our own network (supported by multiple interconnected data centers), we provide professional mobile, telephony and data services using advanced ICT technologies. Our flexible and professional approach has earned us an important market position, which we intend to further expand in the coming years. You will work in a dynamic organization where no two days are the same. In 2017, we decided to run our organization according to the Holacracy principle. This method of self-organization fits well with our growing and entrepreneurial company and our corporate values 'Open', 'Exciting' and 'Beyond'.

ARE YOU INTERESTED?

With your complete application documents, indication of your earliest possible starting date and your salary expectations.

Contact:

Chantal Witzel (HR)
Emil-Figge-Str. 86
44227 Dortmund
jobs@enreach.de
0231 4777-123

For more information, please visit our website: www.enreach.de

 

Apply now Let us know who you are