In this role your mission will be to help maintain our newly released state of the art Unified Communications platform (UCaaS). This job provides the unique opportunity to develop a fully automated ecosystem deployment solution! 

Working with the best European unified communication specialists and software engineers this platform will be greatly contributing to the product portfolio of Enreach. You will work on building and maintaining customized monitoring tools, event management, dashboards and setting up all the ITIL practices. All in close collaboration with our software developers and global support teams. 

• Support and improve our tools for the monitoring of our production platforms: dashboard (Prometheus, Grafana), alert management, log tracing (Graylog).
• Blue-Green deployment strategy to reduce downtime and risk on a Kubernetes infrastructure.
• Anticipate, investigate and address availability, performance and capacity issues.
• Measure (and be alerted of) the service availability for a better anticipation of incidents.
• Problem, Incident, Emergency management.
• Maintain the integrity of configuration items using a Configuration Management System (CMS).
• Ensure the Change Management process is effective and the CMS information is complete, accurate and available.
• Setup additional network components.
• Introduce any technologies that contribute to a fully automated ecosystem.
• Think up and create any further tools to empower our support teams.

• You bring deep knowledge of Linux environments, Bash and Python scripting.
• Experience in installing, configuring, and troubleshooting Linux web-based applications.
• Ability to demonstrate a clear interest a motivation in automating everything (build, test, release/deploy, monitoring, reporting).
• Experience with, or ambition to dive into, our tech-stack which includes: Kubernetes, Ansible, Docker, Jenkins, REST API’s, Grafana, Prometheus, Alert Manager, Sonar, Git, Bitbucket.
• Successful experience in ITIL practices would be a big plus.
• You are technically creative and have great problem-solving skills.
• You possess a proactive, inquisitive and analytical mindset and have proven to be a quick self-learner.
• Having worked in high growth environments and/or multinational virtual teams would be beneficiary.
• Highly proficient in English and preferably a second European language.

• A challenging international role within an ambitious, innovative and upscaling IT/Telco company.
• Fulltime Employment contract (French “CDI”), 
• A nice salary matching your experience and full secondary benefits.
• This position is based in Valbonne (near Nice). Working from any of our other European offices is optional: Germany (Dortmund), The Netherlands (Almere), Spain (Barcelona, Malaga), Belgrade (Serbia), England (Telford), Denmark (Kopenhagen or Grästen).

Enreach is a leader providing the most stable and innovative communication platform for the commercial market. Through our own network (with the support of several interconnected data centers) we supply professional mobile, telephony and data services using progressive IT techniques. As a result of our flexible and professional approach, we have gained a significant market position that we intend to further expand in the coming years through the indirect sales channel.

You will work in a dynamic organization where every day is a different story. In 2017 we chose to run our organization according to the management model of Holacracy. Go to www.holacracy.com if you are curious.

We happily invite you to apply below. If you have any questions, feel free to contact our Global Recruiter Dick van Geeresteyn via dick.vangeeresteyn@enreach.com or +31686889345.