Office administrator for digitization management

Miscellaneous, Dortmund
Office administrator for digitization management
  • Miscellaneous
  • Dortmund
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Office administrator for digitization management

We are looking for our sister company Enreach Communications GmbH!

Enreach Communications develops and operates innovative communications solutions for business customers. With us, professional business telephony becomes easier, more transparent and accessible for small and medium-sized businesses. Our communications platform and solutions are considered groundbreaking in the industry and we plan to expand them further in the future with our wholesale partners.

The position is part-time or full-time in Ratingen.


  • Train our partners to use our web-based ordering and billing tool for telecommunication products, "Operator", with maximum success
  • Provide in-depth technical know-how and support our partners in configuring and customizing Operator
  • You are responsible for the monthly bill run in a team with colleagues
  • Support our partners in billing processes to make them efficient and ensure cash flow
  • You are in constant dialog with our partners so that they can successfully market our products in their own name
  • Keep up to date with the latest news on our products in terms of order options and billing, and put them into practice in a profitable way
  • Be a contact person and find efficient solutions to problems based on existing resources
  • You develop a feeling for which improvements make our partners even more successful and initiate the implementation in cooperation with our product development team
  • You act confidently towards our partners and actively manage their expectations
  • You are in constant exchange with your internal interfaces in the direction of product management, sales and marketing


  • You have successfully completed your training as an IT business administrator, bachelor's degree in business informatics or in a related IT field
  • Ideally, you already have 2-3 years of professional experience
  • You have a good understanding of commercial processes and business procedures, but are just as confident in the IT field.
  • Previous experience in telephony and telecommunications will speed up your familiarization phase
  • You have a talent for understanding complex issues quickly, explaining them in simple terms and, in combination with other requirements, finding quick, practical solutions
  • You like dealing with people, you are looking for direct communication and you enjoy making our partners successful
  • You are willing to visit our partners for training on site
  • Working with MS Office products and collaboration tools is a matter of course for you
  • You are fluent in German and English, both written and spoken


  • An international working environment with more than 1,100 colleagues at 25 locations in Europe
  • Responsibility and self-organized work in agile structures according to Scrum and Holacracy
  • Working with the latest technologies and modern office and IT equipment
  • Flexible working hours and hybrid working
  • A lot of fun at team and employee events
  • Continuous learning and development (e.g. language courses, Enreach Academy or GoodHabitz)


Enreach is a leader in the communications industry. Our goal is to "Create Contact Magic". We provide the most robust and innovative communications platform for the commercial market. Through our own network (supported by multiple interconnected data centers), we provide professional mobile, telephony and data services using advanced ICT technologies. Our flexible and professional approach has earned us an important market position, which we intend to further expand in the coming years. You will work in a dynamic organization where no two days are the same. In 2017, we decided to run our organization according to the Holacracy principle. This method of self-organization fits well with our growing and entrepreneurial company and our corporate values 'Open', 'Exciting' and 'Beyond'.


With your complete application documents, indication of your earliest possible starting date and your salary expectations.


Chantal Witzel (HR)
Emil-Figge-Str. 86
44227 Dortmund
[email protected]
0231 4777-123

For more information, please visit our website: www.enreach.de


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