Our current "BeneVoice" for Salesforce has already proved its value for our customers and has received very positive feedback. We are starting a new era where the Salesforce voice capabilities will develop more than ever.
Salesforce is strongly focusing on voice capabilities and Benemen is one of the chosen partners in the Service Cloud Voice BYOT (Bring-your-own-telephony) concept. The voice channel will be a native part of Omni-Channel, include advanced real-time transcription and be powered with AI.
You are the Architect / Lead Developer specialising in developing our "BeneVoice" for Salesforce product, available in the AppExchange. The product area is in a highly developing stage with upcoming Service-Cloud-Voice –concept including real-time transcription, AI capabilities, enhanced Omnichannel routing etc.
Your daily tasks are designing the architecture, developing and maintaining the functionality inside Salesforce and also working with the integrations to our core system and webphone application.
You also take part in the future roadmap planning which is led by the Product Owner.
You will enjoy full support from the business and will work closely with the development teams and the product owner, you are in a key role to impact the way the product is developed further.
Above being a result –driven person who is internally motivated you are;
At Benemen, (Part of Enreach) we offer the smartest voice technology on the market to modernize voice communication across enterprises. We deliver voice to all terminals and contexts through the cloud and enrich the voice with data. Voice, combined with data, insights and analytics creates exceptional performance, intimacy and insights - leaving people to focus on the essentials and to succeed.
Enreach is a leader providing the most stable and innovative communication platform for the commercial market. Through our own network (with the support of several interconnected data centres) we supply professional mobile, telephony and data services using progressive ICT techniques. As a result of our flexible and professional approach, we have gained a significant market position that we intend to further expand in the coming years through the indirect sales channel.
You will work in a dynamic organization where every day is a different story. In 2017 we chose to run our organization according to the management model of Holacracy. Please visit www.holacracy.com if you are curious.
We happily invite you to apply below. If you have any questions, feel free to contact our Corporate Recruiter Mara Zondag via [email protected] or +31 6 868 57858