In your role as Technical Engineer at Enreach Dortmund, you are the contact person for our partners when they have no further solution. You are an expert in our products and passionate about solving problems.
YOUR TASKS WILL INCLUDE:
When software and hardware problems occur, you dive deep into the analysis of problems, try to understand complex technical interrelationships, and work out solutions
You get to the bottom of complex error scenarios by re-enacting them in our test lab, documenting troubleshooting in our ticket system and maintaining a professional exchange with your colleagues and partners
You work in manufacturer support and support partners in the configuration of demanding scenarios in the area of IP telephony
You have a technical degree (e.g. computer science, electrical engineering) as well as several years of professional experience
You have already gained experience in telephony (PBX systems and their interfaces such as ISDN, SIP) and would now like to delve even deeper into the topic of VoIP as an expert
You like to face the challenge of complex technical problems, which you can solve with your deep understanding of TCP/IP and analysis methods (Wireshark, Netmon, Linux, Windows, SQL etc.)
You enjoy digging around in the dark VPN tunnel and want to deal with current virtualisation technologies (including VMWare, HyperV)
Very good verbal skills in German and a good command of English
A challenging role within an ambitious, innovative and upscaling IT/Telco company
Employment contract of 40 hours per week
A salary matching your experience and full secondary benefits
This position will be based in one of our Europe offices
Enreach is a leader providing the most stable and innovative communication platform for the commercial market. Through our own network (with the support of several interconnected data centers) we supply professional mobile, telephony and data services using progressive ICT techniques. As a result of our flexible and professional approach, we have gained a significant market position that we intend to further expand in the coming years through the indirect sales channel.
You will work in a dynamic organization where every day is a different story. In 2017 we chose to run our organization according to the management model of Holacracy. Please visit www.holacracy.com if you are curious.
We happily invite you to apply below. If you have any questions feel free to contact our HR representative Emilie Haubrich via [email protected] or +49 (231) 4777-123.