Outbound gives you the ability to intelligently collect Agent Desktop data and make the job more efficient for your sales agents.
Use rules to dynamically hide or display data fields
Make specific fields mandatory
Choose a required syntax based on the datatype
Prevent unauthorized editing of data
A long day in front of a screen can be hard on your eyes, and the colors on the screen can affect that.
We added themes to our Agent Desktop where you can choose between 3 beautiful layouts to find the best for you, because we know that the colors that work best are individual for each person.