Aimi is Enreach UP’s conversational intelligence solution. Aimi Assistant greets callers and prepares employees before they answer. Aimi Insighter takes over after the conversation, providing transcription, summaries, follow-up actions, and sentiment analysis across both desk phones and mobile devices.
Customisable-by-design, Enreach UP is a business communications orchestration platform built for white-label distribution and AI-agnostic integration. It enables service providers, MSPs, system integrators and resellers to deliver value-added services to their customers, including fixed-mobile convergence (FMC), video collaboration, instant messaging, contact centres and conversational AI agents - seamlessly integrated with Microsoft Teams, WhatsApp, CRM and ERP systems.
Thanks to its native integration with mobile network operators (MNOs and MVNOs), calls made from mobile phones feed into the same tools and workflows as fixed-line calls — including CRM systems, business processes and AI-powered applications. No more silos.
Enreach UP can be deployed on your own infrastructure or delivered through EUPCloud, hosted and fully managed directly by Enreach for Service Providers.
Innovation is always more powerful when we work together rather than in isolation. With this in mind, Enreach has developed PIC apps, an app marketplace open to the entire ecosystem. It enables you to assemble, configure, and sell your own services or those from third-party providers, independently of the core platform.
Enreach in Numbers
1 Million
Users
900 +
Employees
18
Offices
24/7
Support
The B2B division of a European group, dedicated to your sovereignty
Customer Testimonials
“We already trust the solution, and it exceeds what most UC platforms offer: it is very complete. We're also very excited about the product roadmap, particularly in areas like AI, transcripts, and sentiment. Having AI in place is fundamental to our strategy moving forward.”
“Mobility is a must today, and in itself is no longer a differentiator: it is how you provide it to your customers that make the difference, and being able to have the Enreach mobile app, which we a brand as our own.
“A significant part of BCX’s strategy is supporting those customers' digital transformations.
Sharon Maasdorp, Managing Executive, Unified Collaboration at BCX South Africa: “The more digital they are, the more they can achieve.”
We have established partnerships with recognised technology players in telecommunications hardware and software, offering service providers with the best components for a complete and optimised solution. We present you a small range of our loyal partners. Join them …
UC Today, the leading international news publication honoring excellence in UC & Collaboration technology, proudly hosted the UC Awards. It's where groundbreaking innovations and remarkable achievements in the tech industry come together for a digital fiesta!
Frost & Sullivan's global team of analysts and consultants continuously researches a wide range of industries across the globe. Frost & Sullivan plotted 22 growth and innovation leaders in the Frost Radar™ analysis.
We are proud that Frost & Sullivan has selected Enreach as the Top European-based Unified Communications provider to take advantage of future growth opportunities.
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Whatever your communications needs, we have a solution that will help you transform the way teams collaborate, customers succeed and businesses operate. Let's discuss your needs together - we love meeting new and exciting people.
