Almere / Nice, 28 February 2022 - Enreach, the fast-growing European contact leader backed by the independent investment group, Waterland Private Equity (“Waterland”), has today announced the commercial availability of Enreach Unified Platform (“Enreach UP”) for the service provider market. Being debuted at Mobile World Congress, Enreach UP is a cloud-native platform supporting communication, collaboration and productivity. This major milestone for Enreach integrates best-in-class technologies from businesses across the group and is the foundation for future faster innovation and continuous delivery.
Enreach UP gives service providers a broad range of value-added services, including cloud PBX, fixed mobile convergence, video collaboration, messaging, inbound/outbound contact centre functionality and conversational bots, seamlessly integrated with mobile services, Microsoft Teams, CRM and ERP systems. Enreach UP is offered as a multi-tenant, white label platform, with several deployment options for partners, including server/virtual machine cluster, carrier-hosted native cloud or Enreach’s own cloud infrastructure.
Bertrand Pourcelot, CEO of Enreach for Service Providers, says, “Enreach UP is a key milestone in our mission to become the contact leader in Europe. Together with our partners, we are helping people to improve how they communicate, collaborate and work, by integrating all forms of contact into one, user-controlled, context-based and flexible environment, accessible from anywhere, anyhow. With no more technology silos, physical and digital barriers disappear to provide more meaningful contact every day.”
Enreach UP has been designed with the latest software development techniques. Using a microservices-based architecture allowing continuous delivery, the platform enables faster innovation and deployment as well as higher-availability and easier scalability.
Koen van Geffen, CTO of Enreach says, “Enreach UP demonstrates our bold and innovative approach to design and development, enabling us to bring together and enhance the best of the products and technologies we have acquired and deploy these in the market. Our continued innovation will ensure that customers will have fast access to new features and product updates.”
Continues José Ruiz, Enreach UP Lead, “The underlying technology is a quantum leap forward and will not only enable accelerated innovation, it will also help both us and our partners to differentiate strongly in the market. We believe in the benefits of a non-siloed, unified approach for our entire community, with a strategy focused on integrating best-in-class technologies.”
Enreach utilises the same technology as Enreach UP for its flagship Software-as-a-Service product Enreach Contact, which provides contact solutions to SMEs across several European countries.
Enreach Contact is hosted in Enreach’s own cloud infrastructure and is also offered to channel partners, such as IT resellers, looking for a fast route into the unified communications market using a one-stop-shop approach, with white-labelling options and integral OSS/BSS.
Visitors to MWC are invited to see a live demonstration and find out more about Enreach UP and Enreach Contact on booth 2J63, Hall 2.
Enreach is a European contact leader with a strong presence in the Netherlands, Germany, France, United Kingdom, Spain, Denmark, Finland and the Baltic States. Enreach provides collaboration technology and telecom services through its resellers, service provider partners and direct channels. All operations contribute to intelligent, integrated IT and communication solutions that ensure optimal communication and workflow between organizations. Enreach's mission is to give companies access to the best communication and collaboration tools with a simple, user-centric interface built around their specific needs and systems. The group's products place powerful functions within reach of all companies, regardless of industry or size, so their employees can focus on getting great things done. Enreach operates in over 25 countries and has over 1,100 employees working in 24 different European offices. For more information visit: www.enreach.com