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With the rise of remote working, Microsoft Teams has become an even more popular collaboration tool. However, Microsoft Teams alone cannot handle all the telephone operations that are essential in a professional context.
MyTeamsConnect is our solution for direct routing of Teams as a service, which allows users to make, receive and transfer calls using their Microsoft Teams client, with calls handled by our telephony platform via the PSTN (public switched telephone network).
The Microsoft Teams client is then fully integrated into your telecommunications infrastructure and managed as an additional Cloud PBX terminal, allowing the user to call short numbers or the PSTN from the Teams client.
The PBX determines which number will be presented during outgoing native mobile calls or when calls made from a Teams client
The PBX determines which terminals to ring when a user is called to a landline or mobile number
Teams end users can be reached using their mobile number or extension number
The mobile phone and Teams client can be part of group calling groups, call centers, forwarding groups, etc.
While a call is in progress, the user can transfer the call to Teams, mobile or any other phone
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Calls made and received via mobile phone or Teams can be recorded
The PBX knows the presence status of Teams users and routes incoming calls accordingly. Teams will also show users' presence status during a mobile call.
myTeamsConnect is a simple add-in to Office365 that connects any business phone system to MSTeams using direct routing from MSTeams as a service.
This cloud service connects EnreachUP to MicrosoftTeams customers in just minutes and with minimal setup:
Using Office365 in combination with EnreachUP provides a cost-effective alternative to MicrosoftTeams and adds additional cloud telephony features to your calling experience.
myTeamsConnect is available for configuration with or without MS Phone System and with your own certified SBC.
Integrate with Enreach UP and purchase the Microsoft Phone System license to benefit from many PBX features via the Teams client for inbound and outbound calls.
Integrate with Enreach UP without purchasing the Microsoft Phone System license to benefit from numerous PBX features via Teams, for light-intensive uses.
In these two scenarios, you will be able to:
Integrate with Enreach UP and deploy the myTeamsConnect cloud service through your own certified SBC using direct routing (BYOC).
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Microsoft Teams is a cloud-based workspace for collaboration and communication. It allows users to chat, hold meetings, share files, and collaborate on documents in real time. The service also provides integrated access to other Microsoft applications such as Office 365.
MyTeamsConnect is our solution that simplifies the setup of direct routing for Microsoft Teams. It allows users to take advantage of the features that their Microsoft Teams client provides while relying on our telephony platform to handle calls via traditional PSTN networks. With MyTeamsConnect, users can make, receive and transfer calls with ease from within their Teams client.
MyTeamsConnect also offers additional features such as call recording, call forwarding, voicemail, and more. This allows users to make the most out of their Microsoft Teams experience while using our telephony platform for all their calling needs.
Ultimately, MyTeamsConnect is a great solution for businesses that are looking to leverage the benefits of Microsoft Teams but need access to additional telephony features to take full advantage of it. Thanks to MyTeamsConnect, businesses can now experience a seamless integration between their Microsoft Teams and telephony platforms.
Microsoft Teams offers a range of features that are not available in other chat applications, such as audio and video conferencing, group chats, file sharing, task management, and more. It also integrates with many third-party applications such as Box and Dropbox for added convenience. Additionally, the platform is highly secure and compliant with industry standards. These features make Microsoft Teams an ideal tool for businesses looking to collaborate and communicate in a secure environment.
MyTeamsConnect then takes it one step further by providing access to additional telephony features that make managing calls easier and more efficient. With MyTeamsConnect, users can take full advantage of the features offered by Microsoft Teams while also utilizing our telephony platform for their calling needs.
MyTeamsConnect offers a range of benefits for businesses looking to take advantage of Microsoft Teams and its advanced features. These include:
- Easy setup and integration with existing PSTN networks, allowing users to make, receive, and transfer calls through their Microsoft Teams client.
- Advanced call management features such as call recording, voicemail, and call forwarding.
- Enhanced security and compliance with industry standards.
- Cost savings due to the increased efficiency of using a single platform for both calling and collaboration needs.
Overall, MyTeamsConnect is an excellent solution for businesses that need access to advanced telephony features while still taking advantage of the features offered by Microsoft Teams. It allows businesses to experience a streamlined integration between their Microsoft Teams and telephony platforms, resulting in increased efficiency and cost savings.
Using Microsoft Teams is straightforward. After signing up for a free account, users can start collaborating right away. The platform offers several features such as chat rooms, task management, and file sharing that make it easy to work with others. Additionally, users can easily integrate with other applications such as Box and Dropbox for added convenience.
Integrating Microsoft Teams with other applications is easy. All you need to do is select the application from the list of available integrations and follow the steps provided. You can also customize the integration according to your needs, such as setting up notifications for specific events or adding extra permissions for certain users.
Once the integration is complete, users will be able to access the application’s features from within Microsoft Teams. This makes it easy to collaborate with others and take advantage of the platform’s various features.
Operator Connect is a service that allows users to make and receive calls from their Microsoft Teams client without the need for additional hardware. It uses a dedicated PSTN connection through an operator, allowing users to manage and control their calling needs.
Direct routing, on the other hand, is a feature of Microsoft Teams that enables users to use their own telephony platform for calling. It is an ideal solution for businesses that need to connect their existing phone infrastructure with their Microsoft Teams client and require advanced features, such as call recording or voicemail. MyTeamsConnect is our solution for direct routing, which simplifies the setup process and allows users to take full advantage of the features offered by both Microsoft Teams and their telephony platform.
Operator Connect is a great solution for businesses that need an easy and cost-effective way to make and receive calls from their Microsoft Teams client. Benefits include:
- Easy setup with no additional hardware required.
- Lower costs than traditional phone services due to the use of dedicated PSTN connections.
- Improved call quality due to dedicated connections with operators.
- Ability to use Microsoft Teams for both collaboration and calling needs.
- Advanced features such as call forwarding, call recording, and voicemail.
Overall, operator connect is a great solution for businesses looking to take advantage of the features offered by Microsoft Teams while still having access to traditional telephony services. It is quick and easy to set up and can help businesses save money on phone services.
Direct routing is an ideal solution for businesses that need access to advanced telephony features while still taking advantage of the features offered by Microsoft Teams. Benefits include:
- Easy integration with existing PSTN networks, allowing users to make, receive, and transfer calls through their Microsoft Teams client.
- Advanced call management features such as call recording, voicemail, and call forwarding.
- Enhanced security and compliance with industry standards.
- Cost savings due to the increased efficiency of using a single platform for both calling and collaboration needs.
Overall, direct routing is an excellent solution for businesses looking to get the most out of Microsoft Teams while having access to advanced telephony features. MyTeamsConnect simplifies the process of setting up direct routing, allowing users to take full advantage of its features and benefits.
Ultimately, whether you use operator connect or direct routing with MyTeamsConnect, you can be sure that your business is taking advantage of the latest technology and utilizing it in the most efficient way possible. With MyTeamsConnect, businesses can enjoy the ultimate telephony experience, with a reliable and secure platform for their calling needs.
When deciding between operator connect and direct routing, it is important to consider the features that your business needs. Operator Connect is a great solution for businesses that need basic calling features such as making and receiving calls from their Microsoft Teams client.
Direct routing is an ideal solution for businesses that require more advanced telephony features such as call recording or voicemail. MyTeamsConnect simplifies the setup process and allows users to take full advantage of the features offered by both Microsoft Teams and their telephony platform.
Ultimately, the choice between operator connect and direct routing depends on the needs of your business. Both have their advantages and it is important to consider which one will best suit your requirements. MyTeamsConnect can help you decide which solution is best for your business and provide you with the ultimate telephony experience.
The best option for your business will depend on the features you need and the overall objectives of your organization. Operator Connect is a great solution for businesses that need basic calling features such as making and receiving calls from their Microsoft Teams client. Direct routing is an ideal solution for businesses that require more advanced telephony features such as call recording or voicemail.
MyTeamsConnect simplifies the setup process for both operator connect and direct routing, allowing users to take full advantage of the features offered by Microsoft Teams as well as their telephony platform. Ultimately, the choice between operator connect and direct routing depends on the needs of your business and MyTeamsConnect can help you decide which solution is best for you.
No matter which option you choose, MyTeamsConnect can help you get the most out of Microsoft Teams and provide you with a reliable and secure platform for all your communication needs. With MyTeamsConnect, businesses can enjoy the ultimate telephony experience.
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