With the rise of remote working, Microsoft Teams has become an even more popular tool for collaboration. However, Microsoft Teams alone doesn’t support many of the telephony handlings that are essential in a business context.
MyTeamsConnect is our solution for Teams direct routing as a service which allows users to make, receive and transfer calls using their Microsoft Teams client, where calls are handled by our telephony platform through PSTN.
Microsoft Teams client is then fully integrated with your Telecom infrastructure, managed as an additional Cloud PBX terminal, enabling the user to call short numbers or PSTN from Teams client.