The wonders
of Productivity

More and more companies are looking for a one-stop-shop for their communications needs. To help service providers become a preferred partner that supplies a range of productivity solutions, our platform offer an array of business system integrations (CRM) and call centre functionality.

Call Center

Productivity for Service Providers

Optimize the enterprise performance and customer relation.

  • Web based administration interface to configure and manage agents, ACD groups and supervisors
  • Supervisor ACD console to manage agents’ interactions
  • Feature rich agent client application (web or native, with or without softphone)
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CRM Integration

Productivity for Service Providers

UCC Connect allows the integration of telephony into any CRMs (Microsoft Dynamics, Salesforce, Sage …). It enables the user to make a call in one click and have a client’s information popping up on incoming calls to increase productivity.

  • Caller ID
  • One-click calls – click to call
  • Opening a contact card
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