The wonders
of Productivity_

More and more companies are looking for a one-stop-shop for their ICT needs. To help you become this one-stop-shop we have a range of productivity solutions which you can easily sell to your customers.

Call Center

Productivity for Service Providers

Optimize the enterprise performance and customer relation.

  • Web based administration interface to configure and manage agents, ACD groups and supervisors
  • Supervisor ACD console to manage agents’ interactions
  • Feature rich agent client application (web or native, with or without softphone)
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CRM Integration

Productivity for Service Providers

UCC Connect allows the integration of telephony into any CRMs (Microsoft Dynamics, Salesforce, Sage …). It enables the user to make a call in one click and have a client’s information popping up on incoming calls to increase productivity.

  • Caller ID
  • One-click calls – click to call
  • Opening a contact card
About CRM Integration Read more