Centile: CCaaS is Ripe and Perfect for Disruption
“We’re at a point, in the CCaaS market, where telecoms technology can cause the pivot of an entire business and sales team, including how it operates.” This is how Centile’s UK Director, Justin Hamilton-Martin, greeted me during a recent interview. During our time together, he shared a lot of insight into how we can modernize sales practices to remain ahead of the curve in the Contact Center as a Service market.
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