Expert Blog

Pace Telecom CEO Jamie Hughes has embarked on another expansion period with acquisitions and channel development dominant aspects of his growth strategy.

Partly because of its emergence from telecoms, unified communications has had a slightly troubled childhood. Bertrand Pourcelot from Centile Telecom Applications thinks that UCs' time has come, and explains what this means in practice

Three factors have come together to drive adoption of mobile unified communications: end users looking to change or upgrade their telecom services; the realization by the channel – the service providers and reseller community – that mobile UC is a way to differentiate and increase revenue in an increasingly competitive marketplace; and thirdly, the evolution of the technology itself, giving all parties involved far greater options and at a lower entry point.

Traditionally, service providers built their own telecoms platforms, whether developing in-house or via an external vendor, writes Bertrand Pourcelot, the director general of Centile Telecom Applications.

The term mobile first is gaining traction, as more organizations and their service providers put mobility at the heart of enterprise communications, rather than as an add-on, writes Bertrand Pourcelot, the director general of Centile Telecom Applications.