Partnerships in success

Sydney-based cloud communications enabler Channel UC is set to accelerate its growth to the next level, thanks to a combination of market experience, investment in technology and people, and how it differentiates its proposition to its channel partners through added-value wraparound services, such as call centres and recording apps Enreach for Service Providers is essential to Channel UC’s go-to-market strategy, chosen for its technology and commitment to fostering an excellent working relationship. Through its cloud-based UC platform, with flexible multi-branding and multi-tenancy options, Enreach enables advanced telephony and a foundation for integration across a wide range of third party applications and services from Channel UC and selected vendors, to create an open ecosystem of choice for partners and their customers.

One of Brazil’s most innovative ICT service providers, Voitel Group, has long been one of the country’s champions of unified communications, providing tangible added value to a wide range and a growing number of business customers of all sizes and types. The service provider’s partnership with Enreach, dating back to 2015, has played a pivotal role in being one step ahead of evolving market requirements, pushing new boundaries, and delivering customer satisfaction. Recent highlights have included integration with Microsoft Teams, bringing enhanced telephony to the app, plus helping Brazil’s businesses to adopt ‘mobile first’ communication strategies for true workplace flexibility.

The family business Reber from Bad Reichenhall is one of Germany’s best-known premium chocolate manufacturers and exports its products to more than 50 countries. Chocolate lovers all over the world appreciate Reber’s fine confectionery, especially the genuine “Reber Mozart-Kugel”, which is produced around 500,000 times a day.

Enreach and DenCom partnered to develop Taxibooker, an innovative solution that allows customers to book taxis via WhatsApp. This eliminates the need for customers to download a separate app for booking taxis, making the process more convenient and accessible.

The jeans and lifestyle brand MUSTANG was founded in Künzelsau, Germany, in 1932 and is now based in neighbouring Schwäbisch Hall. The move of the headquarters to new premises was a good opportunity for the company to say goodbye to the aging telephone system. This was not IP-based and inflexible, so it was time for a new communication solution that could meet enhanced requirements for digitalisation and reachability and enable the company to further improve its processes.

Award-winning, top-rated and loved by its fast-growing customer community: bOnline has rapidly made a mark on the UK telephony market, focusing on giving its small business users what they actually want and need: high-quality, cost-effective services that are fast and friction-free to set up and maintain. These are underpinned by Enreach’s unified communications platform, providing flexibility, innovation and a team that shares bOnline’s belief in continuous improvement. In particular, Enreach’s open and powerful API helps bOnline to give its customers self-service.