News

Enreach, the fast-growing European unified communications group, has announced the latest steps in its integration strategy, with delivery of the group’s hosted cloud telephony and collaboration solution to UK-based Network Telecom, part of Enreach. This follows roll-out of both its OSS/BSS and online meetings solutions within the group. Coming soon is integration of comprehensive cloud contact centre technology.

Instant creation of a one-stop-shop by adding marketing and sales automation. Enreach, the fast-growing European unified communications group backed by investment company Waterland, enhances its product offering with the acquisition of cloud contact centre software specialist HeroBase A/S (‘HeroBase’). The addition of HeroBase brings market-leading contact centre and marketing automation capabilities to Enreach. These will be integrated with its existing products to create a full GDPR-compliant cloud-based contact centre solution for its partners and customers across Europe, while also increasing its footprint in Scandinavia. HeroBase sells its proprietary software, Hero Outbound, to over 175 clients in 8 countries and processes more than 250 million calls per year.

On June 30th, 2020 Enreach took part in the SmartCom Summit, the digital event that gathers international industry leaders and experts in the field of communications and collaborations sharing their view on the digital acceleration caused by the Corona pandemic.

Enreach Meetings is being enhanced by a series of new features that help make meetings more natural and productive, combined with exceptional ease-of-use. Building on the success of Enreach Meetings to date, these new features have been developed based on user-feedback, and help users to have even more effective meetings while working remotely.

Business telephony and communication platforms must adapt to new work environments, respond rapidly to evolving user needs, and even prepare for new risks. With CTX (Communication & Telephony eXpanded), Adista unifies traditional fixed and mobile telephony silos, thanks to Centile technologies..

Enreach, the fast-growing European UC provider, has further improved its collaboration solution. The easy to use web-based video meeting solution Enreach Meetings now offers a range of improvements and new functions including new video layout options.The new grid view shows up to 25 videos at the same time allowing all participants to see each other throughout the entire meeting.