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Enreach for Service Providers strengthens its sales team

31 janv. 2024

Sophia Antipolis - Nice, France, 30 January 2024 - Enreach for Service Providers, part of Enreach Group, European leader in converged contact solutions, is strengthening its sales team to accelerate growth and meet sustained market demand. These new recruits reflect the significant business growth over recent years.

Robert Urban has been appointed Director Global Sales & Marketing

Based in Sophia-Antipolis, Robert Urban is responsible for driving the company's global sales and marketing strategy at international scale, while driving the team to achieve challenging targets. Reporting directly to the CEO of Enreach for Service Providers, he plays a key role in the company and will be responsible for developing Enreach for Service Providers' market share.  Robert Urban has over thirty years' experience in the technology industry and has worked with Enreach for Service Providers internationally for the last ten years. He has worked in a number of leading companies, including QuesCom as Vice President Sales & Marketing, Cycos AG and Dolphin Communication GmbH, now part of Mitel in Germany.

Christelle Gross and Roland Leocadio join Enreach for Service Providers as Regional Sales Directors

As part of their new role, Christelle Gross and Roland Leocadio, working closely with the Head of Sales, will strengthen the sales team and increase the number of partners, ISVs, integrators and operators, as well as developing existing relationships with current partners. With this in mind, they will play a key role in the Enreach For Service Providers sales team and will enable the company to successfully implement its new growth strategy and strengthen its quality of service.

Roland Leocadio is a widely recognised expert in the market. He has overseen the commercial growth of major players in the digital sector, including ECI Telecom France, General DataComm, Veraz Networks, Dialogic and, most recently, Patton Electronics, where he was Regional Sales Director France.

Christelle Gross has a strong expertise in the telecoms and unified communications market. After starting her career with Phonatis as a branch manager, she spent six years with Coriolis as partner sales manager for the southern region, and most recently with Ringover, where she was head of indirect sales for the southern region.

Bertrand POURCELOT, CEO at Enreach for Service Providers « Robert Urban and his team are joining us at a time of rapid transformation for Enreach For Service Providers, both organisationally and product-wise, with the release of the new major version of our platform: Enreach UP. We're continually evolving our offering, providing Operators, Integrators and Resellers with next-generation, mobile-first Contact Solutions (UCaaS+CCaaS+Productivity) in hosted or managed modes. This has enabled us to achieve double-digit growth over the past two years, and to position ourselves as partners to some of the biggest players in the market, including lisa, Inherent-Adista, Telkom-BCX, BT Blue, Channel UC, BTBD, Stelogy, HubOne, Foliateam, SCT ... Our new sales team will continue this success, enabling us to become the European leader in our sector”.



About Enreach for Service Providers

Enreach for Services Providers is a European leader in converged contact solutions. Our mission is to create customisable mobile-first contact solutions, enabling our partners to thrive and users to transform their interactions.

Our platform “Enreach UP” enables service providers and integrators to deliver their business customers with value-added services, including FMC, video collaboration, messaging, inbound call centre functionality and conversational bots, seamlessly integrated with mobile services, Microsoft Teams, CRM and ERP systems. Our customisable-by-design platform "Enreach UP" enables full white-labelling, personalised user experience, BYOx enablement (Carrier, OSS/BSS/mobile), APIs for integration, automation & AI as well as multiple deployment options including PaaS.

Enreach group operates in over 25 countries and counts more than 1,000 employees. For more information visit:

Media Contact

Enreach for Service Providers
Karine Merouze
Marketing & Communication Lead
+33 6 87 46 61 14