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Roll-out within the group of cloud-hosted telephony, video meetings and OSS/BSS solution

Instant creation of a one-stop-shop by adding marketing and sales automation. Enreach, the fast-growing European unified communications group backed by investment company Waterland, enhances its product offering with the acquisition of cloud contact centre software specialist HeroBase A/S (‘HeroBase’). The addition of HeroBase brings market-leading contact centre and marketing automation capabilities to Enreach. These will be integrated with its existing products to create a full GDPR-compliant cloud-based contact centre solution for its partners and customers across Europe, while also increasing its footprint in Scandinavia. HeroBase sells its proprietary software, Hero Outbound, to over 175 clients in 8 countries and processes more than 250 million calls per year.

On June 30th, 2020 Enreach took part in the SmartCom Summit, the digital event that gathers international industry leaders and experts in the field of communications and collaborations sharing their view on the digital acceleration caused by the Corona pandemic.

Enreach Meetings is being enhanced by a series of new features that help make meetings more natural and productive, combined with exceptional ease-of-use. Building on the success of Enreach Meetings to date, these new features have been developed based on user-feedback, and help users to have even more effective meetings while working remotely.