The Enreach Mobile App, powered by our advanced Mobiis 2.0 technology platform, is an intelligent mobile assistant that transforms a user's smartphone into a full extension of the corporate phone system. It is designed exclusively for our service provider partners to offer as a white-label solution.

It embodies our "mobile-first" philosophy because, unlike other solutions, the mobile experience is not an afterthought but the core of our strategy.

We recognize that in the hybrid work era, the mobile device is the primary communication tool. The app is therefore engineered to provide a rich, intuitive, and uncompromised user experience, ensuring that employees have access to all advanced communication features, wherever they are.

The primary advantage is the ability to create a highly differentiated B2B mobile offering that increases Average Revenue Per User (ARPU) and strengthens customer loyalty. By offering our app, you can:

• Increase the Value of Your Offers: Integrate the app into your professional mobile plans to justify higher price points and boost ARPU.

• Strengthen Your Brand: As a fully white-label solution, every user interaction with the app reinforces your brand, not ours. As one of our partners stated, "being able to have the Enreach mobile app, which we brand as our own, gives our customers a lot of benefits.”

• Reduce Churn: By integrating such an essential communication tool into your customers' daily workflow, your service becomes indispensable, significantly reducing the likelihood of them switching to a competitor.

The app is distinguished by advanced features designed for productivity and personalization:

• Visual Voicemail with AI: Users can access their voicemails in a visual list and benefit from AI-powered transcriptions and notes, allowing them to quickly grasp the content of a message without having to listen to it.

• Unified and Synchronized Presence: Presence status (available, on a call, etc.) is synchronized in real-time across all devices and with third-party platforms like Microsoft Teams, providing perfect visibility of colleague availability.

• Interface Customization: Users can add custom widgets to their home screen for quick access to the functions they use most, such as changing their presented number (CLI) or logging in/out of ACD agent groups.

• Multi-SIM and eSIM Support: The app is designed to work seamlessly in complex mobile environments, including with devices that use multiple SIM cards.

We understand that reliability is non-negotiable for business communications. That's why the app integrates a smart dual-call technology:

• VoIP over Wi-Fi/4G/5G: By default, calls use VoIP to deliver HD audio quality. The app even provides VoIP call quality statistics for transparent diagnostics.

• GSM Failover: In case of a weak or unstable internet connection, the app can switch the call to the native mobile network (GSM). Even though the call uses the cellular network, it is initiated by our platform, ensuring the user's professional number is always presented. This fallback feature ensures service continuity and consistent call quality, regardless of network conditions.

The mobile app is not an isolated product; it is the mobile manifestation of our Enreach UP converged contact platform. Our vision is to unify all forms of communication into a single, seamless experience.  

The app is the mobile access point to the entire ecosystem. This means it natively integrates with all the other value-added solutions you offer:

• Contact Center: An agent can log in and manage their ACD queues directly from the app's widgets.

• CRM Integration: The app can recognize callers by querying the company's CRM, providing valuable context before the call is even answered.

• Collaboration: Presence, chat, and video are unified with desktop clients and other platforms like Microsoft Teams. By offering this app, you are not just selling a softphone; you are selling a mobile gateway to a world of unified communications.