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ENREACH UP

Cloud Business Phone System:

mobile-first
UC platform
for Service Providers  

Create Value & Differentiation with Your Cloud Phone System

Enreach UP

Enreach UP is an orchestration platform for business communications, designed for operators, MVNOs, MVNEs, systems integrators, resellers, and MSPs. Customisable by design and built for white label, it enables every partner to stand out by creating high-value-added offers, where every conversation becomes actionable data that enriches business applications and feeds into the organisation's processes. Enreach for Service Providers delivers this platform to more than 120 operators and integrators worldwide, serving an installed base of nearly one million business users.

 

Enreach UP sur ordinateur, mobile, écran et tablette

Enreach UP is designed with a mobile-first, multi-tenant and natively multi-tier approach. The MOBiiS mobile app delivers the same level of functionality on iOS and Android, whether users are in the office, on the move or working remotely. This approach enables Enreach for Service Providers’ partners to stand out from the competition by offering tailored services under their own brand. Enreach UP’s architecture enhances scalability and process automation, enabling agile innovation when it comes to deploying new features and integrations.

In IMS network deployments, Enreach UP functions as a Telecom Application Server (TAS) within the core network, integrating SIM and IP device requirements into a unified user experience. This approach simplifies complexity and places FMC convergence at the center of the network. In practical terms, a mobile call becomes just like any other business call: logged in the CRM, analysed by Aimi, and integrated into business workflows. Mobile telephony is no longer a silo.

Developed by a European group and deployable on your own infrastructure in Europe, Enreach UP enables you to meet your customers’ digital sovereignty requirements.

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Enreach for Service Providers
in numbers

  • 120

    Operators
    & Integrators

  • 1 Million

    Users

  • 28 Years

    of expertise

  • 24/7

    Support

AIMI INSIGHTER & AIMI ASSISTANT

STAY IN CONTROL OF CUSTOMER RELATIONSHIPS, AI TAKES CARE OF THE REST.

At Enreach, AI empowers people, it doesn’t replace them. AI takes care of repetitive tasks - call qualification, customer context, CRM data entry - freeing up time for human judgment and meaningful relationships. The level of autonomy entrusted to AI can be tailored to each use case. And nothing locks you in: AI engine, hosting, third-party services. You shape your offering and evolve it at your own pace. Technology-agnostic, this AI has a name: Aimi.

AIMI INSIGHTER

As soon as a call ends, Aimi Insighter turns every conversation into actionable insights: full transcript, concise summary, keywords, follow-up actions and sentiment analysis are automatically generated for calls made on any device, landline or mobile, and made available to business teams, with a direct link to the recording in the CRM. No more manual note-taking after every call: every conversation becomes actionable data, immediately available to sales teams, support staff and business leaders.
 

AIMI ASSISTANT

Aimi Assistant greets every call, qualifies the caller and understands their intent before the call is connected. It handles routine enquiries, schedules appointments when needed, briefs employees before they pick up, and seamlessly hands over to a human when necessary. Never miss a first contact again: an AI receptionist assigned to every extension.

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A PLATFORM WITH OPERATOR DNA

The Foundation for Sustainable Growth.

Management & monetisation

  • Native multi-tier and multi-tenant architecture, with delegated administration at every level, role-based permissions and automated tenant provisioning
  • Automated onboarding in just minutes
  • Full white-label capabilities: your customers see only your brand
  • Service Plans: package, customise and launch your own offerings without depending on our release cycles
  • Monetisable data (myCallAnalytics, myReports): generate revenue from your own value-added services
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Integration & resilience

  • Flexible deployment: data center, public cloud or hosted environment
  • Mobile integration: native FMC (Fixed-Mobile Convergence) or Mobile PBX services, interconnected with MNO and MVNO networks
  • Native integration with your IT systems (OSS/BSS, OCS) and network infrastructure (IMS, SS7, VoLTE), with no major infrastructure overhaul required
  • APIs for integration, automation and AI
  • Broad device compatibility
  • STIR/SHAKEN compliance
  • Multi-site redundancy, automated monitoring and proactive alerting
  • Extended BYOx approach: bring your own network, IAM, OSS/BSS, AI engines, phone numbers and devices
  • Sovereignty: choose your AI engine and hosting model (cloud, data center or on-device), regardless of the geopolitical context
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ONE PLATFORM, TWO DEPLOYMENT OPTIONS

ON YOUR OWN INFRASTRUCTURE

Maintain full control over hosting, data and governance.

EUPCLOUD PaaS

Hosted and managed by Enreach for Service Providers, without the cost and complexity of managing your own infrastructure.

BY YOUR SIDE WHEN YOU NEED US

Want to know more about how we work?
Whatever your communications needs, we have a solution that will help you transform the way teams collaborate, customers succeed and businesses operate. Let's discuss your needs together - we love meeting new and exciting people.