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Hosted Collaboration Solution
Your brand, your offer, your customers
EUPCloud is the customisable unified communications solution hosted and managed by Enreach for Service Providers
The offering, available in France and in the UK, enables service providers, integrators, resellers and distributors to benefit from all Enreach UP unified communications’ features and applications, without the need to maintain the platform.
To facilitate the management of your corporate telephony services, we provide an intuitive administration portal enabling you to configure your enterprises, users, call rules, groups, PSTN numbers.
EUPCloud, the customisable, scalable and flexible contact solution, enables you to offer telephony and Unified Communications services under your own brand, define your offerings and build customer loyalty through new services.
Feature-rich (mobility, PC/mobile/ web softphone, collaboration, videoconferencing, MS Teams, CRM & ERP integration, call center and statistics, call recording...)
EUPCloud is the solution that will make the difference when it comes to unified communications and collaboration, wherever your customers are on the move, working remotely or in the office.
→ Promote your brand and offer to your business customers
→ Connect the operator of your choice (BYOC) and optimise your margins
→ Offer fixed-mobile convergence (BYOM) to differenciate and increase your ARPU
→ Invoice using your current BSS
→ Leverage our APIs to facilitate third party integrations and increase the level of automation of your services
→ Optimize your ROI by adopting a cloud solution, hosted and managed by Enreach
EUPCloud is the Platform as a Service (PaaS) offering of our powerful Enreach UP solution, specifically designed for service providers, integrators, and resellers who want the fastest route to market. While Enreach UP offers various deployment models, EUPCloud is the fully hosted and managed option.
We handle all the technical complexity—including infrastructure, updates, and maintenance—in our secure and resilient data centers in France and the UK, allowing you to focus entirely on building and marketing your own branded UCaaS offering.
The core advantage of EUPCloud is accelerated value creation. By choosing our managed PaaS solution, you:
Eliminate Technical Overhead: You can launch a comprehensive UCaaS and CCaaS portfolio without needing to invest in, build, or maintain the underlying platform infrastructure.
Optimize Your ROI: The model shifts your costs from capital expenditure (CapEx) to a predictable operational expenditure (OpEx), allowing you to adopt a cloud solution with a lower initial investment.
Focus on Your Core Business: With Enreach managing the technology, your teams can concentrate on what they do best: creating unique service offerings, building customer relationships, and driving revenue.
EUPCloud provides the complete, feature-rich suite of the Enreach UP platform. You are not offering a "lite" version. This allows you to build compelling, high-margin packages for your customers that include:
Advanced Mobility: Native Fixed-Mobile Convergence (FMC) and the fully brandable MOBiiS mobile softphone client.
Rich Collaboration: HD voice and video conferencing, instant messaging, and presence indicators.
Seamless Integrations: Robust, out-of-the-box integration with Microsoft Teams and a wide array of CRM and ERP applications.
Customer Engagement Tools: A full suite of inbound and outbound contact center features, including call recording and analytics dashboards.
Absolutely. EUPCloud is a fully white-label solution designed to empower your brand, not ours. You have the freedom to:
Promote Your Brand: Offer all services, from the user portal to the mobile app, under your own name and logo.
Define Your Offerings: Leverage our "customisable-by-design" philosophy to create unique, tiered service packages tailored to your specific market segments.
Maintain Carrier Relationships: EUPCloud supports a Bring-Your-Own-Carrier (BYOC) model, allowing you to connect your preferred PSTN or SIP trunk to optimize costs and preserve existing carrier agreements.
Even though we manage the core platform, you retain full control over your customer base. We provide an intuitive, web-based administration portal that allows your team to easily manage all aspects of your service delivery, including:
Configuring enterprises, users, and call routing rules.
Managing phone numbers and hunt groups.
Accessing real-time usage and quality-of-service reports.
For deeper customization, you retain access to Enreach UP's powerful APIs, enabling you to automate provisioning and facilitate custom third-party integrations to further differentiate your services.
With EUPCloud, you are building your business on a foundation of enterprise-grade reliability and expert support.
Guaranteed Uptime: Our service is hosted on resilient, trusted infrastructures and is backed by stringent Service Level Agreements (SLAs) that guarantee high availability.
Proactive Security: The platform inherits Enreach's robust security posture, which includes end-to-end encryption and adherence to strict compliance standards like GDPR and ISO 27001.
24/7 Expert Support: Our dedicated team of telecom experts is available 24/7 to provide assistance and support, ensuring you can deliver a consistently reliable and high-quality service to your customers.