Enreach

The mobile-first, whitelabel UC platform for service providers  

Become or build your business as a cloud telephony provider, without the hassle and cost of creating and managing the technology. Under your brand, use our Enreach UP UC platform to deliver powerful communication services that take contact to new levels of flexibility, sophistication and ease-of-use. Whether -   

  • You are an experienced communications company 
  • You are new to this market 
  • You want to offer advanced unified communications (UC) 
  • Or simply sell cloud-based IP telephony 

 

 - work with us to work wonders for your customers.   

Enreach UP is the platform that enables service providers to deliver converged contact solutions to their business users, independent of the device they are using or the network they are connected to. 

Our platform is mobile-first, multi-tenant and empowers service providers, fixed and mobile operators, MVNOs and MVNEs to differentiate with customised services and sell them under your own brand. 

Enreach UP microservices architecture improves scalability and processes automation and guarantees fast innovation whether it comes to launching new features or integrations.  

Enreach UP is the basis to offer not only UCaaS features, but also an array of converged contact solutions such as CCaaS modules, FMC, productivity and connectivity. 

ENREACH UP IN A NUTSHELL:

  • Basis to deliver converged contact solution (UCaaS, CCaaS, mobile and connectivity) 

  • Multi-tenant  

  • In-built native FMC 

  • Integration with existing mobile infrastructure (MSC and HLR) 

  • Automated provisioning through APIs 

  • Integration with a wide range of terminals 

  • Integration with 3rd party productivity software 

  • Deployment choice: carrier’s datacenter (server, virtualized, native cloud) or Enreach’s datacenter (PaaS or SaaS) 

KEY FEATURES:

  • Presence 

  • Instant messaging 

  • Softphone 

  • Unified contacts 

  • Unified messaging 

  • Video collaboration 

  • Embedded contact centre 

  • Call recording 

  • IVRs 

  • PBX features 

  • Mobile, desktop and web app 

Enreach UP, your reliable, flexible foundation

Use Enreach UP as your starting point for attracting new customer types and exploring market opportunities. Expand into new services: offer contact centre -style functionality, or smart automation including chatbots and conversational AI.   

Our end-to-end cloud-based UC platform gives you the reliability, scalability and feature-rich performance to quickly develop, deploy and monetise new business communication services.   

This multi-tenant cloud solution is backed by dedicated R&D and local support, so you focus on customer excellence, without the worry of maintaining the UC platform. With a choice of models and pricing, Enreach UP works around a cloud service provider and its customers.   

Our technology is already deployed by over 100 service providers in more than 20 countries, with approximately one million users.  

Enreach UP key benefits

More value for users:

Fast innovation
Broad portfolio of features, services and device interoperability
Seamless integration between Cloud PBX, video collaboration and enterprise messaging

More value for operations:

Continuous, automated delivery process
High-service availability
Easy to scale and maintain

Work your way

The choice is yours. Whether you are a fixed-line or mobile operator, integrator or reseller, simply determine the feature packaging and packaging that matches your business model. Offer IP telephony, unified communications and more, from your own data centres, or in the cloud with our shared Platform as a Service (PaaS) model.  

Regardless of which model, you own the brand and the customer relationship 100 percent. 

  • Bring your own carrier
  • Choose your margins
  • Customise new services and create new packages with our APIs
  • Integrate fixed mobile convergence (FMC)
  • Generate extra sales from mobile minutes and data

Tap into a growing market

According to industry experts and market research, the adoption of cloud-based business communications is at an all-time high. As well as cloud PBX solutions, businesses are turning to Unified Communication as a Service (UCaaS), thanks to its flexibility, cost-effectiveness and ease-of-use.  

As they adopt more flexible working models, UCaaS keeps organisations working efficiently and consistently, regardless of where their employees and customers are located. Plus, UCaaS gives every business access to smart functionality only available before to big enterprises with large budgets. 

Benefit from UCaaS

With Unified Communications as a Service (UCaaS) cloud service providers can: 

  • Support customers’ remote workforces 

  • Rapidly roll-out new features and services 

  • Minimise the need for in-house resources 

  • Focus on customers, not technology 

  • Have confidence in reliable uptime and scalability   

 

 

 

  • Save money – reduced capex and opex  

  • Offer more than just IP telephony 

  • Experiment with UC without big commitments  

  • Expand into mobile services with minimal effort 

  • Explore new markets and customer types 

Support remote working

UCaaS is perfect for supporting remote and hybrid working models. It brings together business applications, communications and collaboration seamlessly and intelligently, Also, UCaaS is a great basis for introducing new developments, such as AI services. Businesses can work smart anywhere, anytime, and anyhow, independent of app, device or network, even across mobile. With UCaaS, the user becomes the heart of the contact experience, not the technology.  

Our solutions

Mobile and more

UCaaS gives end users a consistent experience, across all devices, locations, apps and networks. It’s a natural partner for with mobile technology too. This focus on mobility is an area that Enreach has pioneered and won awards for over the years, blending network-driven native fixed mobile convergence (FMC) with UCaaS.   

We’ve been working with forward-thinking cloud service providers who put mobile at the heart of their solutions, rather than these being a siloed afterthought. As well as building successful business for those service providers, their customers enjoy flexible communications that work around them.  

Find out how you and your customers can benefit from a more ‘mobile first’ approach too. 

Mobile Cloud PBX

Open new doors with integrations

One size does not have to fit all: cloud service providers can customise services to suit their business models and their markets. Integrate UC with customers’ enterprise processes, such as CRMs, ERPs, specific vertical market tools and more, simply by using Enreach UP’s flexible and open API layer. Move beyond communications and contact services and provide an even more complete service to your business audience.  

From simple voice services through to advanced digital transformation strategies, Enreach UP takes you and your customers in the direction you want to go. 

CRM integrations