CRM Integration

Click2Call a CRM Contact

UCC Connect allows the integration of telephony into any CRMs (Microsoft Dynamics, Salesforce, Sage …). It enables the user to make a call in one click and have a client’s information popping up on incoming calls to increase productivity.

Caller ID

When making an incoming call, find out who is calling you. Then choose to open the contact card in your connected CRM.

Key Features

  • Caller ID
  • One-click calls – click to call
  • Opening a contact card
  • Fully integrated with myIstra
  • Search in CRM from myIstra