Before you continue

To give you the best possible experience please select your preference.

Enreach

Enterprise collaboration software 

Want to know more about our converged contact solutions?

.

Access all unified communications from one web interface

Business users want their collaboration tools and phone services to be fast and simple to manage. Our Desktop App is an intuitive application from which they can manage all their unified communications settings. This gives them a single place to control their phone services and more, all from a desktop computer or smartphone.   

For a service-provider, our Desktop App is more than just a way to help business customers improve how they manage their business phone systems. This team collaboration software is also a gateway to offer advanced, flexible and intuitive collaboration systems, including CRM integration. 

Desktop App in more detail:

  • Standalone – Our desktop app softphone converts a computer into a multifunction IP-phone. End-users can make, receive and manage phone calls and other communications, all from a single click.  
  • With a VOIP or mobile phone – together with an IP handset or mobile phone, control calls from both the computer or the device of choice. For example: answer a call on the desk-phone, then transfer to another extension; or choose which IP phone terminal, mobile phone or desktop computer to use to place a call.  

Here are some of the main benefits and features of our Desktop app:

Automatic call distribution (ACD)
Automatic call distribution (ACD)

Manage incoming calls across a team, and allow the user to log in and log out of queues. (For more information about the comprehensive contact centre functionality available, check our contact centre page.

Softphone
Softphone

Use your laptop as if it was your IP or mobile phone. Make, receive and manage phone calls in one click                                                                                                                                                                                            

Presence and caller ID management
Presence and caller ID management

Set how each team member’s information is displayed to external callers                                                                                                                                                                                                                                               

Forwarding rules

Create call forwarding rules to make sure that an important customer call is never missed. For instance, a boss can choose to have all calls redirected to his or her assistant. 

Call history and call-back management

View incoming, outgoing or missed calls. Create settings for call-back management.  

CRM integration

Choose you or your customer’s preferred CRM. Our app integrates with over 20 of the world’s most popular customer relationship management (CRM) systems, including Microsoft Dynamics, Salesforce and Zoho. With our app, end-users can make and receive calls from within the CRM, with customer information displayed via the screen on incoming communications. 

User and administrator controls

Businesses can choose how much flexibility they want to give employees over their settings, while some features can only be set by the administrator

Enterprise messaging and voice mail

Our desktop app has its own built-in instant messaging tool, so users can easily start a text conversation with their contacts, privately or in teams. Instantly access voicemail from the desktop app web interface. 

Contact management

Across both corporate and personal contacts, just click on a name to dial. Add and filter names, even create ‘favourite’ lists.  

Available as desktop or web app

For Windows and Linux. For the same features of myIstra on mobile, check out our mobile app

Video collaboration

Take unified communications even further, by scheduling and starting video calls from myIstra. (We have a choice of our video collaboration options available).  

Presence

From the company directory, see who is available (and who is not), initiate a chat session, a call or video conference. Each user can manage their presence status across several profiles. The default is ‘available’ or ‘busy’ when in a (video) call, but employees can define a presence status, which is then visible to colleagues.

Frequently asked questions

Mobile & Desktop Application

VoIP stands for Voice over Internet Protocol and it is a technology used to make phone calls through the Internet instead of using traditional phone lines. VoIP apps allow users to access all their unified communications from one centralized web interface. Our VoIP Desktop App provides an easy-to-use platform with intuitive features that enable businesses to efficiently manage their phone services and other communication tools.

The VoIP Desktop App allows users to take control of their unified communication systems with just a few clicks. The app provides a wide range of features such as call forwarding, caller ID display, and call recording. It also includes advanced options for managing contacts, setting up conference calls, and adding extensions. With these features, businesses can easily configure their VoIP phones to make calls, receive calls, and handle other important communication tasks.

In addition to helping businesses manage their phone systems more effectively, our VoIP Desktop App also allows users to access the latest unified communications features. This includes cloud-based messaging, web conferencing, video chat, and file-sharing capabilities. All of these features are available through a single interface so that users can stay connected no matter where they are.

With our VoIP Desktop App, businesses can simplify their unified communications and ensure that all their communication needs are met in one convenient platform. The app is designed to provide a simple yet powerful solution for managing all of your phone services and other collaboration tools from a single web interface. Experience the power of VoIP technology with our VoIP Desktop App today.

Using our VoIP Desktop App is simple. Upon logging in, users will be presented with an intuitive interface that allows them to quickly access all of their unified communications settings. From here, users can easily manage their contacts, set up conference calls, and more. Advanced options allow users to record calls or forward calls to multiple numbers simultaneously. Additionally, the app offers cloud-based messaging, web conferencing, video chat, and file-sharing capabilities.

With our VoIP Desktop App, businesses can quickly configure their VoIP phones to make calls, receive calls, and handle other important communication tasks. All of these features are available through a single interface so that users can stay connected no matter where they are. Experience the power of VoIP technology with our Desktop App today.

Our VoIP Desktop App uses VoIP technology to enable users to make and receive calls through their computer or smartphone. The app works by allowing the user’s device to connect directly to the Internet, rather than using a traditional phone line. This allows for high-definition audio quality and faster connection speeds.

Once connected, our VoIP Desktop App provides an intuitive interface with advanced options for managing contacts, setting up conference calls, and adding extensions. Additionally, the app offers cloud-based messaging, web conferencing, video chat, and file-sharing capabilities. All of these features are available through a single interface so that users can stay connected no matter where they are.

Experience the power of VoIP technology with our Desktop App today. With our easy-to-use platform, business users can manage all their unified communications settings from one centralized web interface—making VoIP more accessible and simpler than ever before.

Using a VoIP desktop app offers several benefits to businesses. By using this technology, users can access their unified communications from one centralized web interface. This makes it easier to manage contacts, set up conference calls, and add extensions. Additionally, the app offers cloud-based messaging, web conferencing, video chat, and file-sharing capabilities—all of which can be accessed through a single interface.

Using a VoIP desktop app also provides businesses with better audio quality and faster connection speeds. This allows for clearer calls and improved customer service. Additionally, the app offers advanced features such as call forwarding, caller ID display, and call recording—all of which are essential tools for managing business phone systems more effectively.

Experience the power of VoIP technology with our VoIP Desktop App today. With our easy-to-use platform, business users can take control of their unified communication systems from a single place—making VoIP more accessible and simpler than ever before.

Businesses of all sizes can benefit from using a VoIP desktop app. The app offers an easy-to-use platform with intuitive features that enable businesses to manage their phone services and other communication tools more efficiently. This is especially useful for businesses with multiple employees, as it allows for better collaboration and improved customer service. Additionally, the app can be used in various industries such as hospitality, healthcare, retail, and finance. By using our VoIP Desktop App, businesses can simplify their unified communications and ensure that all their communication needs are met in one convenient platform. Experience the power of VoIP technology with our VoIP Desktop App today.

Experience the Power of VoIP Technology Today!

Our VoIP Desktop App provides a simple yet powerful solution for managing all of your phone services and other collaboration tools from a single web interface.

When choosing the right VoIP Desktop App, it’s important to consider your specific needs. Consider features such as the ability to make and receive calls, manage contacts, set up conference calls, and add extensions. Additionally, look for features such as cloud-based messaging, web conferencing, video chat, and file-sharing capabilities. All of these features are essential for managing your business phone system more effectively.

Before choosing a VoIP Desktop App, compare the different plans available to determine which one best fits your company’s needs. Additionally, it’s important to research customer support options and other features that may be useful for your business. With the right VoIP Desktop App, businesses can take control of their unified communication systems from a single place—making VoIP more accessible and simpler than ever before.

Experience the power of VoIP technology with our VoIP Desktop App today. With our easy-to-use platform, business users can manage all their unified communications settings from one centralized web interface—making VoIP more accessible and simpler than ever before.

Get started today and take control of your business phone system!

Getting started with our VoIP Desktop App is easy. First, create an account and choose a plan that best fits your business needs. Next, download the app to your device. Once you’ve logged in, you can start configuring your VoIP services such as making and receiving calls, managing contacts, setting up conference calls, and adding extensions. Additionally, you can take advantage of the app’s cloud-based messaging, web conferencing, video chat, and file-sharing capabilities.

Our VoIP Desktop App also offers advanced features such as call forwarding, caller ID display, and call recording—all of which are essential tools for managing business phone systems more effectively. Once you’ve set up your VoIP services, you can start taking advantage of all the features and benefits the app has to offer.

Experience the power of VoIP technology with our VoIP Desktop App today. With our easy-to-use platform, business users can take control of their unified communication systems from a single place—making VoIP more accessible and simpler than ever before.

Get started today and start managing all your unified communications from one web interface!

Desktop Phone App is a powerful VoIP technology that enables business users to manage all their unified communications settings from one centralized web interface. With the app, users can make and receive calls, manage contacts, set up conference calls, add extensions, and take advantage of features such as cloud-based messaging, web conferencing, video chat, and file-sharing capabilities. Additionally, the app offers advanced features such as call forwarding, caller ID display, and call recording—all of which are essential tools for managing business phone systems more effectively.

Experience the power of VoIP technology with our Desktop Phone App today. With our easy-to-use platform, business users can take control of their unified communication systems from a single place—making VoIP more accessible and simpler than ever before.

Get started today and take control of your business phone system with the Desktop Phone App!

Using a Desktop Phone App offers many benefits to businesses of all sizes. The app allows for better audio quality and faster call setup, as well as the ability to easily manage contacts and conference calls. Additionally, businesses can take advantage of features such as cloud-based messaging, web conferencing, video chat, and file-sharing capabilities. Plus, our app offers advanced features such as call forwarding, caller ID display, and call recording—all of which are essential tools for managing business phone systems more effectively.

Experience the power of VoIP technology with our Desktop Phone App today. With our easy-to-use platform, business users can take control of their unified communication systems from a single place—making VoIP more accessible and simpler than ever before.

Get started today and take control of your business phone system with the Desktop Phone App

Using the Desktop Phone App is easy. First, create an account and choose a plan that best fits your business needs. Next, download the app to your device. Once you’ve logged in, you can start configuring your VoIP services such as making and receiving calls, managing contacts, setting up conference calls, and adding extensions. Additionally, you can take advantage of the app’s cloud-based messaging, web conferencing, video chat, and file-sharing capabilities.

Once you’ve set up your VoIP services, you can start taking advantage of all the features and benefits the app has to offer. With our Desktop Phone App, business users can manage all their unified communication settings from one centralized web interface—making VoIP more accessible and simpler than ever before.

Get started today and take control of your business phone system with the Desktop Phone App!

Getting started with a Desktop Phone App is easy. To get the Desktop Phone App, simply create an account and choose a plan that best fits your business needs. Once you’ve set up your account, you can download the app to your device. Desktop Phone App is available for both desktop computer and smartphone users.

Once you’ve logged in, you can start configuring your VoIP services such as making and receiving calls, managing contacts, setting up conference calls, and adding extensions. Additionally, you can take advantage of the app’s cloud-based messaging, web conferencing, video chat, and file-sharing capabilities.

Experience the power of VoIP technology with our Desktop Phone App today. With our easy-to-use platform, business users can take control of their unified communication systems from a single place—making VoIP more accessible and simpler than ever before.

Get started today and start managing all your unified communications from one web interface!