News

“With its comprehensive solutions portfolio and considerable growth in the past few years, Enreach has earned a spot among the growth and innovation leaders in the European hosted IP telephony and UCaaS market”, said Elka Popova, Vice President of Research at Frost & Sullivan.

Enreach, the fast-growing European unified communications group, enhances its product offering with the acquisition of Netherlands-based Botsquad, a pioneer in conversational Artificial Intelligence (AI).

Roll-out within the group of cloud-hosted telephony, video meetings and OSS/BSS solution

Instant creation of a one-stop-shop by adding marketing and sales automation. Enreach, the fast-growing European unified communications group backed by investment company Waterland, enhances its product offering with the acquisition of cloud contact centre software specialist HeroBase A/S (‘HeroBase’). The addition of HeroBase brings market-leading contact centre and marketing automation capabilities to Enreach. These will be integrated with its existing products to create a full GDPR-compliant cloud-based contact centre solution for its partners and customers across Europe, while also increasing its footprint in Scandinavia. HeroBase sells its proprietary software, Hero Outbound, to over 175 clients in 8 countries and processes more than 250 million calls per year.