Enreach

Outbound Calling Solution Designed To Meet All Your Sales Needs

Enable your agents to be more effective on the phone

Business phone software that helps you make smarter calls, so you can focus on growing your business instead.

With our product Outbound, you can interconnect your branches, departments and team members without any hassle.

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Features

Intelligent Dialers Intelligent Dialers

Predict agent availability and automatically have new outbound prospects on the line. Save time on dialling and waiting for no-answers.

Dynamic Agent Desktop Dynamic Agent Desktop

Create customised agent desktops based on intelligent data. Dynamically hide or display certain data fields for maximum agent efficiency.

Dashboard & Statistics Dashboard & Statistics

Access all of your business’ call statistics in real-time. Create custom automated reports and track time usage and efficiency.

Real-time Monitoring Real-time Monitoring

Get a real-time overview of what is happening in your call centre. Track conversations, listen to call recordings and live calls.

Agent Organization Agent Organization

Create user roles and assign them to teams or departments based on their skill set. Schedule shifts and handle payroll all in one place.

Data Compliance Data Compliance

Meet compliance regulations with rule-based automations. Manage do not call lists and handle sensitive data with care.

Incoming Calls Manager Incoming Calls Manager

Convert more prospects with an efficient system that tracks leads who call back to a missed call from you. Automatically blend between inbound and outbound calls to make your call centre more effective.

Appointment Setting Appointment Setting

Easily book meetings with leads in a streamlined and efficient process and integrate them directly into your preferred calendar system.

Triggers & Automation Triggers & Automation

Automate your processes with triggers that can execute a number of actions when a specific event occurs. Action types include sending emails, SMS, or automatically transferring data to external applications.

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COMPANIES THAT WORK WONDERS (THANKS TO US)

From health-care providers to car factories, companies need specific integrated contact solutions across their business to service their customers best and fully leverage the benefits of unifed communications – we know how to do this

All use cases All use cases
Solution Enreach Campaigns
Solution Enreach Campaigns
Solution Enreach Campaigns
  • More effective agents
  • More sales
  • Better services
  • Happier employees