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Business phone software that helps you make smarter calls, so you can focus on growing your business instead.
With our product Outbound, you can interconnect your branches, departments and team members without any hassle.
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Intelligent Dialers
Predict agent availability and automatically have new outbound prospects on the line. Save time on dialling and waiting for no-answers.
Dynamic Agent Desktop
Create customised agent desktops based on intelligent data. Dynamically hide or display certain data fields for maximum agent efficiency.
Dashboard & Statistics
Access all of your business’ call statistics in real-time. Create custom automated reports and track time usage and efficiency.
Real-time Monitoring
Get a real-time overview of what is happening in your call centre. Track conversations, listen to call recordings and live calls.
Agent Organization
Create user roles and assign them to teams or departments based on their skill set. Schedule shifts and handle payroll all in one place.
Data Compliance
Meet compliance regulations with rule-based automations. Manage do not call lists and handle sensitive data with care.
Incoming Calls Manager
Convert more prospects with an efficient system that tracks leads who call back to a missed call from you. Automatically blend between inbound and outbound calls to make your call centre more effective.
Appointment Setting
Easily book meetings with leads in a streamlined and efficient process and integrate them directly into your preferred calendar system.
Triggers & Automation
Automate your processes with triggers that can execute a number of actions when a specific event occurs. Action types include sending emails, SMS, or automatically transferring data to external applications.
From health-care providers to car factories, companies need specific integrated contact solutions across their business to service their customers best and fully leverage the benefits of unifed communications – we know how to do this
All use cases
Contact centre for your support teams
Leads and campaign management
Integrating voice within your CRM
WhatsApp for business and chatbot solutions
An outbound call solution is a type of business phone software that allows users to make and receive calls more efficiently. With Outbound, you can quickly connect branches, departments, and team members without any hassles. This makes it easier for customer service agents to work together to provide the best possible experience.
Outbound also streamlines the process of outbound calling, enabling you to make smarter calls and focus on growing your business. With Outbound’s comprehensive suite of call center features, agents can now find the information they need quickly without having to search through multiple screens or databases. This helps them become more efficient and effective when speaking with customers.
Outbound’s comprehensive suite of features can help you build a better customer service experience for your clients. Agents can quickly access the information they need, reducing their response time and improving customer satisfaction. Additionally, Outbound allows agents to answer multiple calls at once, creating an efficient workflow that reduces wait times and improves the overall customer experience.
Outbound also helps you save time and money by automating your outbound calling process. With Outbound, you can easily set up automated messages that route customers to the right department or agent with just one click. This eliminates the need for manual transfers and ensures that customers get the help they need more quickly.
At Enreach, we believe that our outbound calling solutions can help make your customer service experience more efficient and effective. Contact us today to start making smarter calls and focus on growing your business!
Outbound is a cloud-based solution that enables users to make and receive calls from any location. It includes a suite of features, such as call center automation, outbound IVR, predictive dialer, and advanced analytics tools.
Outbound’s powerful calling automation software enables agents to easily route customers to the right department or agent, saving time and improving customer satisfaction. Additionally, Outbound’s predictive dialer helps agents make smarter calls by automatically selecting the best numbers to call and eliminating manual transfers.
Outbound also includes powerful analytics tools that help you measure your team's performance and identify opportunities for improvement. With detailed insights into customer interactions, you can gain a better understanding of your customer service experience and make adjustments to ensure that every call is successful.
Outbound also provides secure data storage and encryption, so you can be sure that sensitive customer information is kept safe at all times.
Enreach offers Outbound as part of its comprehensive suite of outbound calling solutions. Get in touch with us today to start making smarter calls and focus on growing your business!
For more information about how Outbound can help you make smarter calls and improve customer service. We look forward to hearing from you!
Outbound is a comprehensive outbound calling solution that includes a suite of features to help customer service agents become more efficient and effective. These include:
- Automated call routing – quickly route customers to the right department or agent with just one click.
- Predictive dialer – automatically selects the best numbers to call, eliminating manual transfers.
- Advanced analytics tools – measure your team's performance and identify opportunities for improvement.
- Secure data storage and encryption – keep sensitive customer information safe and secure.
- IVR (Interactive Voice Response) – create custom automated messages to direct customers to the right department or agent more quickly.
These features are designed to help you make smarter calls and provide a better customer service experience.
At Enreach, we are proud to offer Outbound as part of our comprehensive outbound calling solutions. Contact us today to start making smarter calls and focus on growing your business! We look forward to hearing from you!
The cost of an outbound calling solution depends on the features you need. At Enreach Group Voice, our Outbound plans are customizable and competitively priced. We understand that budget is an important factor when choosing a calling solution for your business, so we strive to offer flexible pricing options that fit any budget.
If you’d like to learn more about our pricing plans and find out how Outbound can help you make smarter calls, contact us today. We look forward to hearing from you!
What benefits can I expect from an outbound calling solution?
An outbound calling solution provides many benefits for businesses looking to improve their customer service experience. It allows you to quickly route customers to the right department or agent, eliminates manual transfers, and provides detailed insights into customer interactions so you can make adjustments to ensure successful calls.
Additionally, Outbound’s secure data storage and encryption help protect sensitive customer information. With Outbound, you can expect to increase customer satisfaction by providing a smoother, more efficient communication experience.
At Enreach, we are proud to offer Outbound as part of our comprehensive outbound calling solutions. Contact us today to start making smarter calls and focus on growing your business! We look forward to hearing from you!
Getting started with an outbound calling solution is easy. At Enreach Group Voice, our team of experts will work closely with you to set up Outbound and customize it to meet your business needs. We’ll also provide training sessions for your customer service agents so they can start using Outbound effectively right away.
Once everything is set up and your agents are trained, you’ll be ready to start making smarter calls and providing a better customer service experience.
For more information about how Outbound can help you make smarter calls and improve customer service, contact us today. We look forward to hearing from you!
Choosing the right outbound call solution for your business can be a daunting task, but at Enreach Group Voice we make it easy. Our team of experts will work closely with you to understand your needs and recommend the best outbound calling solution for your business.
When selecting an outbound call solution, there are several key factors to consider, such as pricing, features, customer service, and scalability. At Enreach, we offer flexible plans that are competitively priced and packed with advanced features. We also provide excellent customer service and ensure your solution scales with your business growth.
If you’d like more information on our outbound calling solutions, contact us today. We look forward to hearing from you!
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