Expert Blog

While on the face of it, the European UCaaS market is evolving positively, some of the changes taking place could negatively impact control, choice and innovation for both partners and end-user organisations. However, it does not have to be all doom and gloom, it is just a case of understanding the background, asking the correct questions and choosing the right partner.

Enreach puts forward checklist to ensure customers and partners benefit from changed UCaaS landscape

Our in-person and virtual partner event towards the end of last year gave us a chance to hear from service providers, analysts, media and colleagues from all over Europe what they believe 2022 has in store for the UC industry.

Enreach has revealed a unified platform that brings together technologies from the businesses it has acquired across Europe. The new platform was unveiled at the Enreach bi-annual event in Cannes which was attended by over 100 service provider partners.

As we prepare for 2022, it is an excellent time to reflect on 2021 within the Enreach for Service Providers community and the implications for next year. Against a backdrop of continuing global challenges, our partners not only survived but thrived, helping their customers to carry on working and communicating, even during difficult times.

UC Today’s David Dungay hosts Stijn Nijhuis, CEO, Enreach. In this session we discuss the following: Enreach acquires Benemen and enters the nordic market; The Casual Contact Centre opportunity; The merging of UC and CC technology