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The major difference between a cloud-based PBX system and a traditional PBX system is that the former relies on VoIP (Voice over Internet Protocol) technology to make and receive calls, whereas the latter requires hardware for calls. A cloud-based PBX system also offers many features that are not available with traditional systems, such as call forwarding, voicemail, conference calling, auto attendant, and much more.
Enreach's cloud-based PBX offers customers an affordable way to access advanced phone features without having to invest in costly hardware or dedicated lines. With Enreach's Cloud PBX you can easily manage your phone system from your desktop or mobile device and add new users quickly and easily. It also provides reliable service with advanced monitoring tools to ensure uptime and responsiveness when needed.
Enreach's Cloud PBX uses VoIP technology to make and receive calls over the internet rather than through dedicated phone lines. By using the internet for voice communication, customers can save money on monthly call costs and benefit from features like call forwarding, voicemail, conference calling, auto attendant, dial by name directories and more—all at no additional cost.
As part of our customer care philosophy, Enreach provides 24/7 technical support for its users regardless of their location or time zone. Our experienced support representatives are trained to handle any issue related to our products or services in a timely manner. We also offer access to our online knowledge base so customers can find answers quickly without having to wait for assistance.
No! The Cloud PBX service provided by Enreach comes with no hidden costs or fees; you simply pay a flat rate per user per month depending on your plan selection. Additional fees may be charged for some advanced features but these will be communicated clearly before purchase.
With Enreach's cloud-based PBX, all communication data is encrypted and securely stored, making it more secure than traditional phone systems. It also includes multiple layers of security features including firewalls, anti-malware protection and intrusion detection to further enhance the system's security and protect against unauthorized access.
No. Unlike with traditional phone systems, usage of the Enreach Cloud PBX does not require any long-term commitments or contracts. You can cancel your service at any time without penalty.
The amount of included calling minutes depends on the plan you choose when signing up for our service; however, most plans include unlimited local and/or domestic calls. Additional international minutes are available for purchase for an additional fee.
Switching to Enreach's Cloud PBX from your current phone system could not be easier! Our experienced support staff will guide through the process step-by-step and make sure that everything goes smoothly during the transition. We also offer services like porting existing numbers and number transfer assistance so you can keep your current numbers if desired.